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We at Schmitt Music and Wells Music appreciate your considering us for your piano purchase, and we will make every effort to justify your confidence in us.
Our entire staff – sales, teaching, delivery, service, accounting, credit – is organized to see that you will get every bit of enjoyment from your instrument. At Schmitt’s and Wells, we consider this our greatest responsibility.
Quality is almost an overused word these days, but we’re attempting to make the quality of your entire experience with us as satisfying as it can possibly be. And we’ve developed a method for accomplishing just that.
Before delivery, an extensive report on your instrument is completed by our technicians and filed in our service department. This thorough check is to assure that your instrument will be delivered to you in the best possible condition.
Contact Us for more information about our new and used pianos.
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 Almost all our customers who purchased a piano from us rated their experience as "meeting or exceeding their expectations."
Our salesperson "was
very helpful - I found just what I was looking for! (I purchased) a
used piano, but it still plays and looks great!"
- Adrienne L., Kansas City MO
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"Always ready to help and answer questions..and I had many."
- Clarice N., Lakeville MN
"I wanted you to know about (your) superior service and expertise in persevering to satisfy my particular needs. My husband and I are enjoying the Steinway tremendously. Thank you Wells Music, for making that happen!"
- Jana E., Centennial, CO
" (We) bought a Kawai digital piano from you folks last week. I love it! It was a pleasurable experience. I would recommend Schmitt Music..to anyone looking to purchase a piano."
- Bill M., Brooklyn Center MN
"I had the pleasure of buying a Steinway piano from (Wells Music) in September. (The salesperson) is a professional that not only delivered what he promised - he delivered MORE than I expected. This is a rare treat in today's consumer experience."
- Jake J., Fort Collins, CO
The sales staff was "very knowledgeable, thorough and helpful. They go the extra mile." The piano delivery "was right on time - they were very careful with the delivery."
- Roberta A., Minneapolis MN
Our salesperson was
"awesome! He was very knowledgable and a joy to work with. We did not know a thing about buying a piano. He made us feel very good about our purchase. Our new piano is beautiful - we love it! " The
piano delivery "was excellent - they were in and out so quick!."
- Angela H., Oakdale MN
The sales staff was "exceptionally knowledgeable and helpful in guiding our decision."
- Luke M., Chaska MN
"Our expectations with Schmitt have always been very high - for 60 years!"
- Patricia B., Edina MN
Our salesperson "was great! very helpful, not pushy. He took great care of us!"
- Charles S., Woodbury MN
The sales staff was "very knowledgeable, helpful and easy to work with."
- Melanie W., Superior WI
The delivery crew "need to be highly commended - excellent work!"
- Shannon T., Union Star MO
The delivery crew "really knew what they were doing. Thanks!"
- Elizabeth S., Fulton SD
"We were very happy with our salesman...he worked hard and was very accommodating to get us the right piano at a fair price."
- Melinda H., Sioux Falls SD
Our salesperson "was very nice and helpful...always have a great experience...would recommend (Schmitt's) to all my friends."
- Marina P., Bellevue, NE
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Our salesperson "was wonderful to work with! (The delivery crew) was very courteous and efficient."
- Fay B., Overland Park KS
Our
salesperson "was very knowledgable, not pushy, helpful and genuine.
(We're) very proud to own a first-time piano from a company in business this long!"
- Bill S., Olathe KS
"Excellent service all around."
- J.D., Roseville MN
"Our salesperson "was awesome! He was very knowledgable and a joy to work with. We did not know a thing about buying a piano. He made us feel very good about our purchase. (Our new piano is) beautiful - we love it!"
- Angela H., Oakdale MN
"It was a pleasure to do business with Schmitt's."
- Sandra P., Marquette MI
"The salesperson let me try out the piano for a long time, over several days, before making my decision. I never felt pressured and am very happy with my choice"
- Setsu E., Woodbury MN
"I love it - my attempts at Chopin never sounded so good."
- Maja B., St. Paul MN
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| Schmitt Music Company, with stores located throughout the Midwest, also owns Wells Music - Colorado’s premier piano retailer since 1919. We offer the area’s largest selection of new and used pianos. Home to the world’s top piano lines, including exclusive authorized representatives for new and used Steinway & Sons pianos, Boston and Essex pianos. Knowledgeable, professional sales consultants. “Best Price” guarantee. In-house warranty and technical service. Home and special event piano rentals. We support our communities’ educators and host the recitals of thousands of students and performers each year. Schmitt’s is one of the nation’s premier sellers of musical products, education and services. Our reputation for quality music and personal service goes back to 1896. We offer instruments, accessories, music, lessons and service for everything we sell. No matter what your age, interest or skill, we offer you expertise to help select, learn to play, and care for your musical investment. |
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